Milliways offers our services to government through the ICT Services Scheme. We are pre-qualified in a number of categories including:
Our “advanced” pre-qualification applying to the provision of data centre migration and cloud readiness services enables us to provide expert services in the areas of data centre reform strategies, operating and governance models, business cases, documentation and project management to agencies as they implement the government’s data centre reform and cloud policies.
Milliways uses a combination of its own highly qualified and skilled staff supplemented by selected sub-contractors who are subject matter experts in their chosen fields.
The majority of our staff are ex-senior public servants with long work histories of undertaking major projects either ICT related or major change exercises, such as agency restructures.
Milliways has been selected as a preferred supplier to the Australian Federal Government in the categories of:
We are able to undertake assignments regardless of location. Our daily rates are very competitive. All our staff undertake annual training to ensure they are aware of the latest developments/trends.
In most cases we have established long-term relationships and repeat business with our clients, some of whom are listed below:
Federal Agencies that have signed up to engage Milliways from the Australian Government ICT Services Panels are:
Providing tailored information technology and management services.
Established in 1994 Milliways has continued to grow steadily since then, with assignments being primarily in Government and in particular NSW Government.
Milliways has a unique combination of experience and skills in information management, information technology, business case development, procurement, business continuity plans, telecommunications and general business mangement at both the operational and executive levels.
We pride ourselves on our ability to build relationships with our clients to provide independent customised services that move beyond plans and recommendations, through to the implementation.
Jim’s career has spanned over 30 years in information technology management, procurement and project management in both the public and private sectors. He has held senior executive positions in the NSW public sector and in large organisations providing services to Government.
Areas of expertise:
Judy has extensive experience in strategic information management, business case development, project and contract management and business analysis.
Areas of expertise:
We provide services to the government, higher education, utilities and community sectors. In most cases we have established long-term relationships and repeat business.
Just some examples of the organisations we have provided services to are:
University of NSW Global
Ausgrid
EnergyAustralia
Ambulance Service of New South Wales
NSW Food Authority
NSW Department of Finance and Services
University of Western Sydney
Milliways has successfully tendered and implemented outsourced IT service delivery models. We have supported agencies in managing the transition from in-house service delivery to 3rd party, and from a 3rd party to another 3rd party. Our outsourcing experts understand the importance of ensuring that organisations have ‘control over their own destiny’. Outsourcing IT is not always the answer.
We undertake organisational structure reviews and have implemented new structures and service delivery models for a number of clients. In managing successful change it is imperative that all affected personnel are informed of the impact of the change on them. We have found that frequent and honest communication is an important foundation. As well as developing your change communication strategies we can provide advice on human resource management strategies such as employment transition plans.
Islands of information can result in inconsistent, inaccurate, incomplete, duplicated and at times outdated information being used to support decisions or being provided to your clients.
Milliways personnel have extensive experience in the review of existing information management processes, the design and implementation of organisational data and information management policies and systems. Our expertise is not only in data management but also in the holistic approach to organisational wide management of corporate knowledge and records.
Our staff have extensive experience in the development of information management principles, standards, policy and procedures. We understand the statutory obligations to ensure the security and protection of private and personal information.
Milliways provides strategic advice and plans, functional requirements definition, project management and quality assurance for organisations as they establish and develop their data centres. We have the experience and technical skills to ensure quality data centre design, construction, commissioning, migration services and on-going operation.
We use our combination of strategic and operational expertise, and business process and documentation skills to prepare data centre documentation such as governance frameworks, organisational structures, and operating procedures.
For NSW Government Agencies details of Milliways Data Migration services can be obtained from NSWBuy eCatalogues https://catalogues.buy.nsw.gov.au, simply search for Data migration Milliways and you can view our Services Brief and pricing. Milliways is an accredited supplier under the ICT Services Scheme (Advanced) category C06PTa Migration services and Cloud readiness.
Good IT procurement requires the full attention of skilled and experienced people to undertake thorough tender evaluation and contract negotiation.
Milliways consultants are skilled in procurement processes, particularly the NSW Public Sector procurement policies and procedures. We have been responsible for a number of large acquisitions covering a range of services and equipment in a number of industry sectors.
We support our customers at all stags of procurement activity; namely the planning, sourcing and management phases.
For Example:
Milliways has undertaken a number of business needs analysis activities and has prepared business cases and economic appraisals to support the acquisition of appropriate information systems. Information Technology investments are a major cost for most businesses. The range of IT equipment and services is continually expanding. We can help you, before you make the dollar commitment, do all you can to ensure that you are getting the right system and that your investment will realise expected benefits.
Milliways consultants are experienced in the assisting organisations on both sides of the tender process. We have vast experience and knowledge of tender preparation requirements for the NSW public sector.
Our consultants are able to manage your tender by taking on a variety of roles such as:
Milliways provides information technology and management strategic planning services that can help you harness the full potential of your business information and your technology investment.
We will review your current systems and processes and provide an evaluation of the potential for the more effective use of technology. Our strategic plan will make recommendations on implementation processes and will include a transition plan.Milliways personnel have successfully led and implemented number of major IT and information management projects. Project Management is one of our major activities.
Our consultants provide contract management services and have experience in setting up and working with Project Offices and working with a range of structured project management methodologies.
Milliways is experienced and skilled in providing the following BA services:
Undertaking QA reviews to ensure accuracy, quality and completeness of systems development against functional and business requirements.
Developing user acceptance test plans and manage user acceptance testing and defect resolution processes.
Milliways has helped a number of organisations develop new organisational structures and associated position documentation and source work value assessments across a range of corporate services (not just IT).
We also offer services relating to the project management of the re-location of businesses. This encompasses everything from fit out design, fit out specification, logistics planning, construction and fit out contract management, specification of technical infrastructure requirements (e.g. data cabling/building energy management systems) through to staff communications and union negotiations.
Address: 2360 Wallanbah Road, Firefly NSW
Phone: 0419 427 428
Fax: (02) 6559 1867
Email: jimpeach @ milliways.com.au
